Title: Retail Shop Agent
Published Date:
Jan 29, 2025
Department:
KOMERCIJALA I STRATEGIJA
Company:
Air Serbia
Location:
Belgrade
We are the national airline of the Republic of Serbia and one of the oldest airlines in Europe with a history that dates back to 1927. We fly to over 80 regular, seasonal and charter destinations throughout Europe, the Mediterranean, North America, Asia and Africa, both in passenger and cargo traffic. Our fleet currently consists of twenty-six aircrafts.
Job Description
- Delivers high-quality sales service of the company’s products and services to passengers with a professional and friendly approach, effectively representing the brand of the national airline.
- Achieves the prescribed service level criteria, including offering package deals for flights, promotes the sale of the entire range of products and services, including FFP, and promotional ticket sales.
- Processes requests for changes to existing bookings.
- Ensures that all ticket bookings are entered into the appropriate system module and booking entries are made according to the procedure.
- Uses appropriate sales techniques and ensures the enhancement of skills, alongside the continuous development of product and service knowledge.
- Achieves set individual sales goals to contribute to the achievement of targets and increase total revenue.
- Responsible for ensuring that all bookings and reports comply with accounting processes and retail procedures, ensuring accurate and prompt financial operations.
Requirements
- High school degree (IV)
- 1 year of work experience
- Computer skills (Word, Excel, PowerPoint)
- English language - excellent, active
If you share our commitment to delivering service excellence while demonstrating accountability and integrity and you are ready to embrace this opportunity, don’t hesitate to apply now. We look forward to meeting you soon!
Give wings to your dreams!
Deadline: 14.02.2025.